Refund policy

You may cancel your order 24 hours prior to scheduled date and time indicated for pick-up or delivery to receive a refund. All sales are final after this 24-hour cancellation window.

If you have any questions in regards to your order, please refer to our FAQs page.

 

Damages and issues 

Please inspect your order upon receipt. MP Pastelería is not responsible for any damages caused to any order after leaving the pick-up location with the customer.  Customers are also responsible that all orders are correct prior to leaving the pick-up location. 

 

Non-Returnable Items

All items are non-returnable.

 

Refunds 

For any refunds please email us at info@mppasteleria.com 24-hours prior to your scheduled pick-up or delivery date. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund back to your card.